Shipping
We ship across the United States and Canada. You'll get a tracking link when your order leaves us.
To confirm Delivery times, rates and the free-shipping threshold.
Questions about which charger fits, an order, or a return. Send us a message and a real person will reply.
To confirm support@charge-wise.com
Tell us the vehicle and the battery model or the words printed on the battery. We'll tell you which charger to buy.
Include your order number so we can find it quickly. You can also track an order yourself.
Thanks. We'll reply to your email, usually within one business day.
The short version. Full policies are linked in the footer.
We ship across the United States and Canada. You'll get a tracking link when your order leaves us.
To confirm Delivery times, rates and the free-shipping threshold.
Changed your mind or bought the wrong chemistry? Contact us and we'll walk you through a return or an exchange.
To confirm Return window and condition rules.
If your charger stops working, send us your order number and a short description and we'll sort it out.
To confirm Warranty length and coverage.
Connecting and charging, step by step. A printable PDF manual will be linked here.
Three steps in the fall. Nothing to do until spring.
Attach the output lead to the battery: red to positive (+), black to negative (−).
Use a USB-C PD or QC power source: a wall charger, a power bank or a vehicle USB-C port.
It charges the battery to full, then switches to maintaining. Leave it connected until the season starts.
Can't find your answer? Ask us and a real person will reply.
Check the label on the battery. AGM, GEL, SLA, flooded or "maintenance free" means lead acid. LiFePO4 or lithium means lithium. Both chargers are 12V only.
Yes. That's what it's for. Once the battery is full, the charger switches to maintaining and only tops it up as it drains.
Any USB-C charger or power bank that supports PD or QC fast charging. Most modern phone and laptop chargers do.
No. Both chargers are made for 12V batteries only.
Anything with a 12V battery that sits for weeks or months: motorcycles, boats, jet skis, snowmobiles, ATVs, RVs, classic cars and lawn tractors.
Yes. We ship across the United States and Canada.